Posted by Peter Blaiwas on Thu, Aug 19, 2010
Near the top of my list of "Books I Wish I'd Designed" is Powers of Ten, a collaboration of Philip and Phyllis Morrison with the Office of Charles and Ray Eames. It is as accessible and captivating to children as adults, which was apparently the intention of all of its creators: "The sketch should, Eames decided, appeal to a ten-year-old as well as a physicist; it should contain a ‘gut feeling’ about dimensions in time and space as well as a sound theoretical approach to those dimensions.”
The premise of Powers of Ten is the illustration of the infinitely large and small by locating the reader specifically within the universe. Some have used something similar to describe the Bible, but to my mind Powers of Ten is a lot more reader-friendly.
The concept was taken from a 1950s children's book, Cosmic View: The Universe in Forty Jumps. It was then made into a short (9-minute) film in 1968 that was adapted into this book in 1982. Both the frames of the film and the shape of the books are square. The starting point is a representation of an area that is 10 meters square (100).The image within is an overhead view of a man and woman at a picnic.
Next the view zooms out to an area 100 meters square (10m x 10m, or 101),
then to 1,000 meters, and 10,000, until it represents the size of the observable universe—one billion light years away (1024).
At the center of each square is another blue-ruled square representing the smaller area from the previous image. From a design perspective, these two concentric squares represent the basic components that graphic design involves: composition and proportion. That these two very flat shapes can form the structure for a three-dimensional voyage to infinity always reminds me of the unlimited possibilities offered by a blank page (or screen).
In the film, the viewer must remain a passenger who progresses forward in a linear fashion. In the book, however, the reader can move back and forth through time and space at will—he commands the voyage that unfolds on the right-hand page of each spread. The left-hand pages are four-column grids filled with pictures and text that bring to life each point in the voyage—its structure, texture, atmospheric conditions, and the life forms it supports.

I have always loved illustrated books for offering the opportunity to read, learn, and understand backwards, forwards, sideways, or from the middle out, any way that makes sense to me. If I want, I can even start on the first page and read to the end of the book. Every page of Powers of Ten reminds me why I continue to be fascinated by the practice of graphic design.
Posted by Brian Hotchkiss on Thu, Jul 01, 2010
Editor though I am, graphic design fascinates me. I think a well-designed book, regardless of subject matter, can launch some of life's greatest experiences. There is something wonderfully encouraging about the dialogue between the visual and the cerebral inspired by type on a page (or screen). Frequently I am thrilled when I read words made from well-wrought, carefully chosen type. Place it in thoughtful proximity to pictures, and it can be astonishing. Therefore, I want to know if others think it is too much to ask of book designers that they pay attention to the substance and nature and content of their raw material—text and, often, images.
"Type: nothing but blocks of gray space!" I was present when this was tossed off word-for-word by one of the world's most highly reputed graphic designers. You can guess in what esteem he held the actual words and sentences that comprised that gray space. (Sadly, his illustrated-book designs treated pictures as nothing but blocks of colored space.) But he raked in the design awards. Had he read any of the text with which he was asked to work, his designs would undoubtedly have been very different—dare I say better?
Another quote: "He would be happiest if he was asked to design a book that had no words." And you guessed it, "he" is also an acclaimed book designer who reliably wins impressive kudos and awards. When I heard this statement and the admiration it engendered, I recalled a museum publications competition I judged a few years ago. My fellow judges quickly became annoyed by suggestions (on a couple of occasions, insistence) that we take into account the manner in which the content was handled and how it worked—or didn't—with the visual component. But my colleagues couldn't move beyond assessments of each piece's "pretty quotient." Their words, not mine. Basically, my viewpoint was completely overruled within the first hour or so. (As I recall, the highest accolades went to a tasteful, neo-Romantic poster featuring a restrained painting of a bouquet of flowers with a counterpoint of tightly elegant type. It was lovely, unquestionably, but had little to do with the subject of the exhibition it promoted: the art and culture of late-1930s Berlin.)
By the time we founded Vern Associates, Peter had heard my diatribes about book designers' all-too-frequent refusal to read the material with which they were charged. His being a book designer didn't dissuade me from jumping on my soapbox, from which I could spew unfair invective and floods of generalized, less-than-complimentary notions about why reading wasn't part of their skill set. Nevertheless, Peter took it to heart, and when we began our business he became determined to show me that not every graphic designer prides him or herself on feigned illiteracy. The result, I like to think, has been books offering far more than merely surface beauty and visual intrigue. These publications actually enhance readers' experiences and facilitate their understanding of the material between covers.
Typically, simple tools accommodate this. For example, for our Princeton U.P. book—Ten Thousand Things: Module and Mass Production in Chinese Art—we were asked to capture the vibrance of Lothar Ledderose's brilliant Mellon Lectures by conveying in book form the blend of his lively speaking style, the information and point of view he offered, and the immediacy made possible by an illustrated presentation. We recognized right away that to do this we needed a design that "speaks" directly to the text, which our editorial/design mix provided. So, when Prof. Leddorose deals in detail with the integral character of a 12th-century BC bronze wine container, we chose to display all four sides and two views of the lid together on a single page, which faced the relevant text. The author later told us that he was delighted with this solution, which he had never encountered before.
The importance of the book designer's comprehension of the nature of the text recently struck me when weeding my library. Several discards were books whose content I treasure and return to often, but the tiny type and skimpy leading made those particular editions ineligible for future reading. I was particularly struck by the miserliness apparent in the text design for a volume of Emily Dickinson's poems and another by, of all people, Walt Whitman! Had the designers spent half an hour or so reading random selections of either one, I can't imagine how they could have prepared such cramped and crimped pages.
To be fair, designers aren't at fault when publishers' economic dictates require Scrooge-like squeezing into too few pages. But don't book publishers (and their editors and designers) owe it to readers to create as felicitous an experience as possible? From my personal perspective, I see that as the goal to which book makers of all stripes and job descriptions must aspire.
Posted by Peter Blaiwas on Mon, Jun 14, 2010
A great many designers I know have overcome reading disabilities, as I have. Since I was compensating for an eye-tracking problem that went undiagnosed until well into my adult years, reading was a literal strain, which precluded any chance I had of "relaxing with a book." As a result, reading never became integrated as a consistent activity into my life. I've always pushed myself to keep at it and inevitably, when I reach the end of a really good book, I wonder why I don't do more of this.
I expect this is the reason I have always loved illustrated books—children's books, coffee table books, graphic novels—and have spent most of my career designing them. Illustrations give me a break from reading while offering a way to process information in a more immediate fashion. It's also why I consider information graphics (charts, graphs, tables, etc.) to be illustrative. Once finished with my "break," I can return to my place in the text more relaxed and better informed than when I left.

Conversely, these very difficult blogging exercises (a.k.a. expository writing) require me to reason, then write sentences that expand on the previous ones as well as clearly pave the way for those that will be subsequent. I once thought that this was a very modest ambition, but that was before I started writing blogs and especially after I started reading other people's.

Codgers like me often fret that this online world is going to shorten our collective attention span to zero. But, maybe we are in the midst of a fundamental shift in the way people approach and absorb information. I don't know what's going to happen, but I doubt it will turn us all into neanderthals.
To me, a more legitimate concern is the ubiquitous notion that equates content with volume: that is, unconnected, interchangeable pieces meant to fill space rather than inform. The disturbing implication is that content is intended to be ignored rather than understood. Its sole reason for being is to spur one to keep clicking and moving and clicking some more. It is already far too easy to do that online, so what is the advantage to making that one's goal?
Posted by Brian Hotchkiss on Tue, May 25, 2010
Some publishing people dread a book's final pre-press phase—especially those book packagers who produce illustrated publications. While every book follows its own organic process step by step, it's this last phase where the carefully arranged dominos seem just to tremble in anticipation of tumbling into each other. A glance at the book development process helps understand why this phase can become frantic, and when late-stage rewriting enters the picture, all bets are off.

When we embark on a new project, the first step is the careful preparation of a timeline that entails each step of the process. Everything we can predict, we do—holidays, blocks of author downtime, the printer's availability, and lead time for ordering paper are just a few elements we consider. Because nearly every project begins with a fixed endpoint, we work backward to find the start date. With any luck, it is pretty close to when the author plans to complete the first-pass manuscript (MS).
A production schedule diagram resembles a funnel: The wider top develops because more time is needed up front (writing, MS development, editing, and creating the design concept). Once the editorial phase is complete, however, everything starts to speed up, and here's where compression usually occurs (i.e., the funnel tapers sharply). The ultimate deadline hasn't changed, but if the book is now two months behind where it needs to be, something's gotta give.
Typically, a book develops from idea to manuscript to layout before being transmitted to the printer. The writer's gestation and research period can last years. Once she begins writing, a minimum of several months and usually a year or more of intense work lay ahead of her. Next, the newborn first-draft receives editorial attention for anywhere from one or two months to half a year or longer.
Chances are the design concept is in progress during the editorial phase so the edited MS, once reviewed by its author, can quickly move along to typesetting. By this point, what began as a deceptively "leisurely" process has gained its own pace and inexorable momentum.
Production events occur fast and furious: The MS is typeset, then conveyed to the layout artist, who prepares each page, incorporating images in synch with design specs and complying with the panoply of standard publication requirements. The author and others review the layout while the proofreader reads it. Everyone's eagle eyes search for different problems and issues—typos, style points, factual and/or grammatical errors, accuracy of running heads and page numbers, consecutive page numbering, etc.
Then the author returns her marked-up layouts, and lo and behold they've sprouted all kinds of emendations: "move two ¶s from page 49 to page 37"; "insert these 3 new ¶s here"; "wrong picture, new one in mail"; "couldn't find reference, so cut entire passage." And on and on.
An editor sets about compiling all the participants' changes into a single set of proofs, making certain that no change skews the content or goes against style. The layout person uses the editor's compilation to make type changes, and the (now 40-percent new) layout goes off to the indexer, who has a ridiculously short time to whip together what must become the "authority" for locating names and subjects in the final book.
Gasp! Pant, pant.... Whew!
So, it should be quite evident why rewriting at laid-out-page stage is a bad idea. Not only does it mean more work for all involved, this is a crucial domino in the array, and its tipping causes a nasty chain reaction. Moving two paragraphs here or inserting a new picture there result in repagination for the balance of the chapter, if not the rest of the book. Cross references directing the reader elsewhere must be located and their page numbers corrected. A variant spelling requires global searches of each electronic layout file. A "simple" style-point revision can lead to changes in numerous passages throughout the book, not all of which are evident or easily located. It is particularly important to remember that each substantive change—the dreaded "aa," or author's alteration—racks up an additional charge for the client (as opposed to the author). This is never a "good thing."
Don't get me wrong! This by no means is a recommendation to do away with layout review, which is crucial for catching typos and errors and generally cleaning up unforeseen troubles. Scrutinizing the layout allows reconsideration of facts and figures; problems missed earlier during the MS work can be remedied. And I am the first to acknowledge that seeing laid-out type for the first time can completely change a person's perception of the text. But every contributor should understand that the time and place for reconsidering the book's broader strokes fell away a while ago, during the writing, editing, and reviewing phases.
(Photo of dominos © 2010 Sean Gwizdak. All rights reserved.)
Posted by Peter Blaiwas on Tue, May 11, 2010
For three weeks now, I've been working on a blog about color correction for digital and print publications. I think I've developed decent skills in this area during my many years of work in graphic design and production, so I thought I could provide some tips readers might appreciate when left to fend for themselves while producing a publication.
I began by wrestling with ways to describe how to attain accurate reproduction of original artworks and display their images consistently across a variety of media. This brought me to consider the astonishing range of displays on which people can presently view the same, single image, and how widely color and contrast is likely to shift with each of those displays. Always developing printing capabilities skew things even further.

Then I considered how millions of people, like me, spend hours in front of computers, being deluged by countless images. When you contend with that kind of visual saturation on a daily basis, the only chance an image has to grab your attention is if there is something really wrong with it. Even then, I expect that such an egregious error would also need to be engaging enough to keep the viewer from scrolling and clicking.
As you can see, color correction had taken a back seat to a consideration of what it presently means to look at art.

On the print side, my company produces catalogs for museum exhibitions and collections as well as other kinds of books that deal with fine art and architecture. We share with our photographers, production managers, prepress techs, and printers the responsibility for controlling consistency and delivering accurate reproduction. While there is much room for error, the variables are manageable, and we all have the common goal of producing an accurate printed page. At every step along the way, we spend a great deal of time comparing and adjusting each piece in order to provide readers with a collection of images with which they will also want to spend time.
Lately, we have been considering how the great shift from print to digital publishing will affect our niche market of fine art publishing, and how best to utilize these new, always evolving technologies. We've met with firms that adapt picture-driven books to e-book format. To date, the most successful of these are instructional titles (e.g., cooking, craft, and DIY books and magazines). But, chances are that the reader who spends time studying specific images or text in such books is doing so to clear up confusion about the subject rather than out of appreciation for the pictures.
I'd really like to know if some people would prefer to study a fine art reproduction on a monitor rather than on the printed page. I expect there are many who do, and no doubt I will find their reasons surprising.
I recently talked with a gallery owner who specializes in contemporary and vintage silver print photographs. We talked about how the tiny, rarified market for fine art photography books continues to shrink. He suggested that the flood of digital images that has become available to everyone, everywhere could cause people to forget the pleasures of viewing photographic prints "in the flesh," which could easily lead to a wholesale loss of interest in attending photography exhibits at galleries or museums. An excessively gloomy forecast, perhaps, but it does cause me to wonder if we are all progressively losing our capacity for sustained visual attention.
Posted by Brian Hotchkiss on Wed, Apr 14, 2010
Part of the bedrock of the publishing industry's business model has always included the realization that, to stay afloat, sufficiently healthy sales are required to underwrite the cost of operation and reap profit. Meeting requisite sales levels entails publishing titles that enough people find sufficiently appealing (or necessary) to move them to fork over the cover price.
So how do publishers—and the book producers who work with them—arrive at the attitudes and approaches that define and satisfy audiences? How does one go about determining who will want to read a given title? And what will they expect to accomplish by reading the book? Enter the "general audience"—the nonfiction gold standard for a majority of trade publishers (as well as numerous university and academic presses).
This entity admits of no one definition, of course. Different houses understand general audience to mean different things, but a broad-based consideration leads to something along the lines of "readers who share a sufficiently serious interest in a topic to want to read about it, but may not be equipped and/or willing to take on the technical or difficult prose used to address it."
What do the author's, or manuscript editor's, or publisher's toolboxes need to hold in order to prepare intelligent, challenging works of nonfiction that will satisfy both Everyreader and the Scholar? (Surprisingly, this is a fairly recent distinction that seems to have sprung, in large part, from the technologically driven entertainment culture in which most of us now live. But that's a springboard to a totally different blog.) Numerous notches in my editorial belt have been carved by books intended to span the specialist-generalist divide, and they have given rise to a few ideas.
First, a healthy sense of humility. This applies to both sides of the table—author and reader alike. The scholar is called upon to recognize that few share her/his depth of knowledge and understanding of the material. If reaching out to readers other than initiates in the field is at all desirable to the author, s/he should step back far enough to gain perspective about what needs to be discussed, and how it needs to be presented. Including a bibliography, glossary, and similar reader's aids can go a long way toward helping the less-than-expert grasp the material. That said, the interested reader, whether generalist or specialist, must be willing to take on some of the burden of getting up to speed by becoming versed in those resources that will help answer questions that may arise or flesh out information that is only glancingly mentioned. It should be no surprise that jargon fits neither bill.
Next there is clarity. The writing and, in particular, substantive editing must be called into service to establish and work from an ideal overall vantage point for the subject matter. With that point of departure adopted, the content is more likely to fall into place. If it does not, however, the editor should be prepared to work carefully with the author and provide the needed perspective in order to hone the text appropriately. This is no place for inflated egos (on either contributor's part), nor does it call for infantilization of the audience. The editor should be well versed in the generalist's requirements and able to make unobtrusive suggestions that will assist generalist readers with filling in their own particular blanks.
Finally, acuity and realism. Here is where the book producer and publisher need to contribute accurate comprehension of the book's audience, understanding who these readers are and how best to let them know that the book is intended for them, too. Again, talking down is a sure way to alienate everyone, regardless of background. But overreaching can be just as disastrous. And remember, the sales and marketing functions are apt to take their cue from publisher and editor—rather than the author—so presenting the book in an accurate, realistic light will go a long way toward appropriate and well-targeted representation to the media, academia, and booksellers.
Posted by Peter Blaiwas on Fri, Apr 09, 2010
My March 24th post concerned hiring a design or marketing firm or an advertising agency to develop and produce a book about an organization's history. As I mentioned then, anniversary books are often longer and editorially more complex than the projects typically produced by such firms.

I also noted that the manuscript and art for such an anniversary book might not have received the necessary shaping, trimming, and focusing that a strong editorial hand can supply. So, even if you are confident in your completed manuscript, here are five crucial points to cover before commissioning a creative team.
1. Previous experience Requesting information as specific as possible on this point always works to your advantage. If the potential vendor assures you that there is no difference between the work he has produced and what you require, ask him why — specifically and in detail. You know much more and about your organization and are likely to have a clearer picture of the end product you want than he does. Once, when bidding to produce the history of an executive recruitment firm, we were summarily discounted because we did not have another executive recruitment firm's history in our portfolio. The client spent fifteen very illuminating minutes outlining why they required such particular experience.
2. Communication vs. intimidationDo the prospective firms understand your business, your organization, your story? Do they effectively present to you your story — in terms related to your business — rather than explain how they approach their own work? I've attended design presentations, both as a designer and a client, at which I have seen too many design professionals rely heavily on design-speak. They seemed to use it as an effective means of intimidation, assuming that the best defense is a good offense. Resist these obvious tactics, and keep in mind that the presenter needs to prepare for the meeting by familiarizing himself with your work, not the other way around.
3. Samples of their workIf you want a cloth-bound, hardcover book with a French-fold* dust jacket and five-color, printed endpapers, the firm you hire needs to show you a sample of exactly that. Your vendor should be working with a printer who specializes in printing and binding illustrated, hardbound books. If not, you run a significant risk of cost over-runs, schedule delays, and compromises to the overall quality of the finished book.
4. Schedule, front-end and back end
Does the design firm you are interviewing understand the time frame your anniversary history requires? Imagine you have a total of 14 months in which to complete the project, but your designer doesn't realize it may take more than 12 of those months to complete the text and art research, interviews, writing, and editing. Such inexperience will turn into significant rush fees for production and printing, not to mention the chance of a missed deadline.
5. Will it last? You expect the beautifully printed and bound book you have worked so hard to produce — this volume that commemorates the last however-many years of your organization — to have a shelf life of more than a few months. Many print publications incorporate very expensive techniques and materials, but are not expected to have the long and useful life of a well-made book. Printers and binders specializing in fine-quality illustrated books have the resources to offer the best prices on paper, printing, and binding materials that endure. Find out if the firm you are interviewing knows how to provide you with a beautiful book that will also last decades, not just years. Note, too, that the same kind of longevity should be expected from the book's look, feel and design. Trendy seldom equals lasting.
*A "french fold" dust-jacket is one with folded, double-thick edges along the book's perimeter, which assures greater durability and resistance to tearing.
Posted by Brian Hotchkiss on Thu, Apr 01, 2010
"Just so I can talk to my boss about it,
give me a ballpark figure for what this is going to cost us."
This problematic request is probably endemic to service-based businesses, and I sympathize with the people who ask it. If they have no notion of what it will cost, how can they move ahead with their book-production exploration? But, because each publication has its own personality and peculiarities, expenses and time requirements vary widely from project to project, which makes it nearly impossible to arrive at a preliminary, or ballpark, estimate worth the email it's "printed" on.
Here's the "ideal" process we try to follow in order to provide a reliable estimate. Right off the bat, project demands are divided into two categories: (1) cost of service (called "cost of goods sold" in other industries); and (2) manufacturing.
First Base: Cost of service for publications
Let's assume our client wants the soup-to-nuts package: project management, development, editorial (line and copy editing, proofreading, and indexing), design, art preparation, pre-press, and production. Every line item requires evaluation. A few questions we consider include:
Questions such as these lead to broader considerations:
We prefer to meet with our client to explore every requirement as well as any special procedures that may need to be implemented. During this meeting, we complete a page-long requisition of services. This needn't be a long or onerous process—it can be accomplished in as few as 15 minutes—and once that discussion is complete, the services needed for us to deliver a top-notch publication are understood by everyone involved.
Caveat: While this exploration takes a little more time up front, beware of the publication service provider who is ready and willing to reel off costs without first gaining a clear understanding of the project's intricacies and peculiarities. That way lies, if not madness, a sizable roster of added charges after the fact and severe headaches during the publication's gestation period.
Second Base: Manufacturing costs
Truth be told, it is usually easier to handicap the service requirements than the cost of printing, paper, and binding (PPB) and shipping, which we commission a printer and binder to provide. Here, too, we complete a page-long questionnaire, which sketches in a full, accurate description of the end product's specifications—trim size, page count, type of binding, weight and quality of paper, quantity for first printing, etc. We submit these specs to at least three vendors, and it takes at least a week, usually longer, for us to receive their bids.
Rounding Third: Putting it all together
Now we deposit all the estimates, considerations, and perceived elements into our hopper to determine what the publication will cost to produce, when we will need the raw materials, and when the project can be completed and delivered. Over the years, we have developed reliable spreadsheets to estimate costs and schedules, but they assume accuracy in the data entered.
Home Plate! We issue the proposal
Thousands cheer. General good feeling abounds.
So, you can see why off-the-cuff estimates tend to be unreliable, hence unwise. Nonetheless, clients' urgent pleas have prompted us to suggest ballpark figures based on similar past projects. Doing so always warrants a disclaimer—"this is not an estimate...,"—but the ballpark figure usually sees our client through an imminent committee meeting or budget projection.
Then why don't we do that more often? Frankly, because it just isn't sufficiently reliable. For example, take a book based on one we produced six years earlier. Today, editorial fees are, say, $5/hour higher; the previous project took eleven months, but the new one needs only nine; the paper is more expensive; and the quantity to be printed is twice as high. Any one of these considerations can skew the figures; taken together, the overall result can be fouled right out of the ballpark.
We continually improve our itemized cost-projection system, which we are honing to permit issuing reliable on-the-spot estimates. But, as with so many project-planning tasks, it still relies on best guesses and assumptions, and the umpire has yet to rule on that.
Posted by Peter Blaiwas on Wed, Mar 24, 2010

The last thing any organization's harried communications director needs is to go through the complicated process of hiring a design firm/marketing firm/advertising agency to produce their history only to be met with: "We are ready to start, when will you send us the text, art, research, interviews, manuscript, and everything else?"
An annual report, for example, can easily reach book-length proportions. However, it's reasonable to expect that an annual report will begin with an overview of the previous year and end with lists of officers and board members. Moreover, altering the report's form would do little to enhance the content within and is even likely to make it more difficult to use.
A history that includes pictures, while nonfiction, is still a story, and integrating the ways both pictures and text drive that story is integral to creating an engaging illustrated book.
The design of an illustrated history benefits from a close relationship between author, editor, and designer. Even a history as rudimentary as a chronological time-line will do more to engage the reader if each benchmark is carefully considered, reflecting the preceding entry and informing the subsequent.
As an illustrated-book producer, I have had the good fortune to be involved in the "building" of an illustrated book. The editor and I met with the book's two authors and its photographer (who documented the entire project) for a series of weekly brainstorming meetings on how to portray the way architect Frank Gehry's astonishing Stata Center came to be, from concept through design, execution, construction, and implementation.

Each week we would meet and discuss the many issues that needed to be addressed. The following week we returned with our various contributions, such as rough manuscript or rough layouts (sometimes both). These inspired further discussion of how to expand and develop the story.
I've experienced very few projects that have developed as organically as this one. It confirmed my concern that when a designer is handed all the components of a history and told to put them together, he or she could easily miss any number of opportunities to bring the story to life. For example, I have seen countless designers roll their eyes at the art they receive for a project, never considering what they could do to improve both the art and the project overall.

My partner, the editorial "wing" of our company, and I provide our clients with a simple, unique service that seems to be little known outside of the publishing world. When we receive a manuscript, we can furnish the client with an "art manuscript": we simply annotate the text with suggestions for photographs, art, or artifacts that enhance the story's progression. We offer this service whether we are developing a new manuscript with the author, editing a client's completed manuscript, or have received both edited manuscript and art program from a client. Our suggestions are always well received, but never more so than when a client's "photo research staff" is actually an overworked manager who had too much to do before the project landed on her desk. Such circumstances rarely foster inspiration. In fact, our art manuscripts have often inspired researchers to track down illustrations above and beyond our suggestions.
I have never considered the elements of graphic design as a collection of discrete components that need to be balanced and arranged. When words and pictures work side by side, they elevate even the most unlikely subject and bring its story to life. A client need never apologize for bringing what others might consider a "prosaic" topic to the table. Our goal is to reinvigorate the client—and the ultimate reader— to consider a familiar story with their own fresh, excited eyes.
Posted by Brian Hotchkiss on Mon, Mar 15, 2010
Vern Associates (VAI) was founded in October 1994, incorporated the following January, and set about marking these 15th anniversaries in February 2009. And we made plans! Press releases, email notices, mailings—we even considered tchotckes. In the end, we mailed a postcard and posted a few Tweets, but most of our ideas for marking and publicizing our good fortune and pleasure in making a go of our business came to naught due to the great levelers: budget, time, staffing, etc.
Therefore, based on our experiences and those of our clients, the following few tips about letting the world know you've attained a significant milestone may be helpful. They apply to just about any business, association, nonprofit organization, even independent contractor that wants to leverage an important day or year.
#1: Remember It
Talk show hosts and sitcom writers rely on cheesy (but apparently evergreen) one-liners about the guy who forgot his wedding anniversary. We nod knowingly and congratulate ourselves for never letting something this meaningful slip. But what about business milestones? Do you know when they occur(ed)? Have you ever thought to investigate? VAI does extensive research to find potential clients with upcoming anniversaries. In contacting their CEOs or marketing VPs, we have discovered that approximately one-third of these people did not even realize that their organization was close to turning a notable corner. Granted, taking special notice of a nice, round number of years in an organization's history may be a bit arbitrary, but letting the world know about such an attainment also presents a perfect opportunity to reflect on where you've been, how you got there, and where you are headed.
#2: Allow Sufficient Lead Time
Obvious? Yes, but also frequently overlooked until it is too late. I contend that the "Information Age" pace in which we are caught up has done a spectacular job of obscuring a cardinal truth: a—perhaps the—crucial ingredient in any strategy is timing. Devoting the necessary time to a project results in a better product, more accurate publication, or optimally effective campaign. It may seem to be possible to reach the goal in record time, is that a good idea when you factor in the creeping inaccuracy and slipshod design that will have serious consequences for the project's acceptance and influence? What about the exponential increase in cost that rush fees engender? Knowing when to make a beginning is the trick, which relies on the next tip.

#3: Hammer down the Scope at the Outset
Before defining and setting up the specific elements, it is crucial to settle on an appropriate scope for the celebration. Does the strategy entail a couple of simple notifications, or is a commemorative publication in order? Maybe a banquet is warranted, or would an employee picnic be more in keeping? It goes without saying that every anniversary-specific strategy must determine what is most appropriate and cost-effective for the celebration. VAI has worked with clients that continued to add new pieces as they arose due to a progressive surge in organizational excitement and involvement as the date neared. Trouble was, corporate high spirits didn't consider budget overruns or time crunches. Technological innovation's marked benefits can't effectively shorten the time needed for most human-centric efforts—planning, research, writing, and the like.
#4: Honor the Past and Consider the FutureThis is especially important when determining what will proceed from the anniversary that is of lasting value. While a lavish party is likely to leave fond memories for those who attend, a paperweight residing on employees' desks becomes a daily reminder. A broader-based memento such as a book not only marks the occasion. It also becomes an excellent source of information that will reach many people outside the organization. A book is also often seen as a metaphor for the permanence and substance exemplified by your company. Perhaps best of all, it will enjoy a long shelf life as a superlative tool for anyone devoted to the marketing and/or development functions.
#5: Get Help
Assuming that the elements in the anniversary strategy fall partially or entirely outside "business as usual," the means of accomplishing them require close, clear-headed consideration by everyone involved. Chances are, the dinner-dance will be catered and (with any luck) an extra-corporate orchestra hired. So what about the anniversary publication? Are any staff members equipped to write a book-length manuscript? Can they devote the requisite time on top of performing their usual work? It may be wiser to hire someone from outside, whose sole responsibility will be the research and writing needed to prepare the manuscript. Once it's written, what then? Is your staff set up to edit, design, lay out, and produce the final book?
As VAI discovered, even the most modest anniversary commemoration entails myriad considerations. Following these five tips at the outset will help the rest of these issues fall nicely into place.
